Absolutely! 🐾 The ZoomieBall is designed with pet-friendly materials and rounded shapes, so both small kittens and large dogs can play with it without worry. However, we do recommend supervising even the smallest pets to ensure they don't get too excited.

Our returns policy includes a generous 14-day return period. This means you have 14 days from the moment you receive your item to request a return.

To be eligible for a return, your item must be in the same condition as when you received it. It must be unworn or unused, with all original tags attached and in its original packaging. It is also essential that you can present your receipt or proof of purchase.

To initiate a return, simply contact us at [gentivio.nl@gmail.com]. Please note that returns must be shipped to the warehouse where the products originated, which is usually in China. Therefore, please contact us first so we can provide you with the correct return address.

Once your return is accepted, you will be responsible for the cost of returning the items to the address you provided. We cannot accept items returned to us without prior return request.

You can easily keep your ZoomieBall clean by gently wiping it with a damp cloth or sponge. That's it! This prevents water damage to the smart motor and electronics. With proper care, you'll enjoy months of fun and worry-free play—ready to effortlessly withstand those paw prints and drool.

You can also track your order via Track & Trace. Once your order is confirmed, you can track it online anywhere. Be sure to enter your details and tracking number so you know exactly when to expect your products.

After you successfully place an order, you will receive an email confirmation with your order details. If you don't receive an email, please check your spam folder or contact us for confirmation.

If you have any questions or changes regarding your order, please contact us immediately at [gentivio.nl@gmail.com]. Please note that changes to your order are no longer possible once it has been shipped.

Absolutely! 🐶🐱 The ZoomieBall is designed to stimulate animals' hunting instincts. Many owners even find their dog and cat chasing it together. Keep in mind that the battery may drain faster during intense play—but hey, that mainly means your pets are thrilled.